Migrations Without Lost Mail
Moving from Gmail, Google Workspace, an old Exchange server, or POP/IMAP hosting? We move every mailbox, contact, calendar, and folder, verified on the other side before we cut over.
Microsoft 365 & Email Support
Microsoft 365 Support for New Jersey & NYC Businesses
Email that just works, licenses you're not overpaying for, and a Microsoft 365 environment that's actually secure, managed by a local NJ team that picks up the phone when your staff needs help.
Sound familiar?
Microsoft 365 is supposed to make work easier. For many businesses, it does the opposite.
Most of the companies that call us from Bergen, Essex, and Hudson counties already have Microsoft 365. What they don't have is anyone who actually manages it.
Email Problems Nobody Owns
Outlook freezes, messages vanish, the password prompt won't go away, and everyone's "fix" is to restart and hope. The same problems come back every week because nobody finds the root cause.
Paying for the Wrong Licenses
Premium seats for people who only check email. Basic seats for the team that needs real security. Licenses still active for employees who left last year. The monthly bill quietly grows.
One Phish Away From Disaster
No MFA, no DMARC, no anti-phishing policies. A single convincing email and a criminal is inside your mailbox, reading invoices, impersonating you, and rerouting payments.
What we handle
Everything Microsoft 365, Managed by One Local Team
From the first migration to the everyday "how do I share this file?" question, Setnom owns your entire Microsoft 365 environment so you don't have to.
Licensing Right-Sizing
We audit every seat, match each user to the plan they actually need, and remove licenses for departed staff. Most businesses we review are overpaying, often by hundreds per month.
Outlook & Email Troubleshooting
Sync errors, missing folders, stuck outboxes, calendar chaos, mail flagged as spam, we fix the root cause permanently, then monitor so the problem stays fixed.
Teams, SharePoint & OneDrive
Organized channels, a logical file structure, sharing permissions that make sense, and OneDrive sync that protects every laptop, instead of files scattered across desktops and inboxes.
Email Security Hardening
MFA on every account, SPF/DKIM/DMARC configured correctly, anti-phishing and safe-attachment policies, and legacy protocols shut off, the controls cyber insurers now expect.
Ongoing Admin & How-To Help
New hires set up before day one, departed users offboarded securely, shared mailboxes and permissions managed, and a help desk your employees can call with "how do I…?" questions.
Security first
Your inbox is the #1 way attackers get into your business.
Business email compromise costs small companies more than ransomware does, and it almost always starts with a Microsoft 365 account that was never properly secured. A default tenant straight out of the box is not a secure tenant.
Setnom hardens every Microsoft 365 environment we manage as standard, not as an upsell. Here's what that means in practice:
- Multi-factor authentication, enforced Every user, every sign-in, a stolen password alone gets an attacker nothing.
- SPF, DKIM & DMARC done right Criminals can't spoof your domain to scam your customers and vendors.
- Anti-phishing & safe attachments Malicious links and payloads are detonated and blocked before they reach an inbox.
- Sign-in monitoring & alerts Suspicious logins from unusual locations get flagged and shut down fast.
Setnom Consulting
Migrating to Microsoft 365 Without the Horror Stories
Everyone has heard a migration horror story: the office that lost ten years of email, the week nobody could send a message, the calendar invites that simply evaporated. Those stories are real, and avoidable. They happen when a migration is treated as a weekend afternoon project instead of a planned cutover.
Our process is different. Before anything moves, we inventory every mailbox, alias, shared mailbox, distribution list, and DNS record. We stage the migration so mail flows to both systems during the transition, run the actual cutover outside your business hours, and verify mailbox contents item by item before anyone declares victory. Your old system stays available until you confirm everything arrived. Whether you're leaving Gmail, an aging on-premises Exchange server, or a tangle of POP accounts at a budget host, your team starts the next morning in Outlook with their full history intact.
Stop Overpaying Microsoft Every Month
Microsoft 365 licensing is genuinely confusing (Business Basic, Standard, Premium, E3, E5, Exchange-only plans) and Microsoft has no incentive to tell you you're buying too much. We see the same patterns at almost every business we audit in NJ and the NYC metro: Premium licenses assigned to part-timers who only read email, terminated employees still consuming paid seats, and add-ons nobody remembers purchasing. We map every user to the right plan, eliminate dead seats, and (just as often) find teams running Basic plans when their cyber insurance actually requires the security features in Business Premium. Either way, you end up paying for exactly what your business needs, and nothing else.
Day-to-Day Support Your Employees Will Actually Use
The migration is one week; the support relationship is every week after. As part of our managed IT services, your staff gets a real help desk for everyday Microsoft 365 questions, recovering a deleted file from OneDrive, setting an out-of-office for a colleague, sharing a folder with an outside accountant safely. When a problem is bigger than email, the same team handles it, from computer repair and help desk support to cloud migrations and IT consulting.
One more thing most providers skip: Microsoft retains your 365 data for a limited window, but it does not truly back it up. Deleted mailboxes and files eventually purge for good. That's why we pair every Microsoft 365 environment with independent cloud backup and disaster recovery, so a deleted mailbox or a ransomware-synced OneDrive never becomes permanent loss.
We support businesses across Bergen, Passaic, Essex, Hudson, and Morris counties (from Hackensack and Paramus to Newark, Jersey City, and Morristown) plus the New York City metro area. Most Microsoft 365 work happens remotely in minutes; when onsite help matters, we're local. See all of our NJ & NYC service areas, or book a free IT assessment and we'll review your tenant, your licensing, and your email security in plain English.
How it works
From Tangled Tenant to Managed Microsoft 365
Whether you're migrating in or cleaning up an existing setup, the path is the same: assess, fix, secure, support.
1
Assess Your Setup
We review your current email platform, licenses, users, DNS records, and security posture, and show you exactly what's wrong and what it's costing you.
2
Plan the Move or Cleanup
You get a written plan: what migrates, when the cutover happens, which licenses change, and what the new monthly cost looks like.
3
Migrate, Configure & Harden
We move the data, verify every mailbox, organize Teams and OneDrive, and lock down security (MFA, DMARC, phishing protection) from day one.
4
Support & Administer
From then on we handle user changes, permissions, troubleshooting, and employee questions, so Microsoft 365 just quietly works.
Who we serve
Microsoft 365 Support for the Offices That Run on Email
If your business lives in Outlook, Teams, and shared files (and can't afford a day of email downtime) this service was built for you.
Medical & Dental Offices
Law Firms
Accounting Firms
Real Estate Offices
Contractors & Trades
Professional Services
Local Businesses
Questions, answered
Microsoft 365 Support FAQ
Can you migrate us to Microsoft 365 without losing email?
Yes. We plan every migration so your existing mail, contacts, calendars, and folders move over intact, whether you're coming from Gmail or Google Workspace, an aging Exchange server, or old POP/IMAP hosting. We run the cutover outside business hours, verify mailbox contents on the other side, and keep your old system available until you confirm everything arrived. Most teams send and receive email the next morning as if nothing changed.
Which Microsoft 365 license does my business need?
It depends on what your team actually uses. Many businesses pay for Business Premium or E3 seats when Business Basic or Standard covers the role, and others run Business Basic when they badly need the security features in Premium. We audit your usage, map each user to the right plan, and right-size the whole tenant. Most NJ businesses we review either save money or get meaningfully better security for the same spend.
Can you fix recurring Outlook and email problems?
Yes. Recurring Outlook problems, endless password prompts, search not working, mail stuck in the outbox, calendars not syncing, almost always trace back to a configuration issue in the profile, the mailbox, or the tenant itself. We diagnose the root cause and fix it permanently instead of restarting Outlook and hoping. Then we monitor your environment so the same issue doesn't quietly come back next month.
How do you secure Microsoft 365 against phishing and account takeover?
We enforce multi-factor authentication for every user, publish correct SPF, DKIM, and DMARC records so criminals can't spoof your domain, configure anti-phishing and safe-attachment policies, disable the legacy sign-in protocols attackers exploit, and set up alerts for suspicious sign-ins. Email is the front door of your business, we lock it before someone walks through it.
Do you support Teams, SharePoint, and OneDrive?
Yes. We set up Teams with sensible channels instead of chaos, organize SharePoint so every file has one logical home, configure OneDrive so desktops and laptops sync and stay protected, and manage sharing permissions so the wrong people never see the wrong files. We also show your employees how to use it all, so you actually get value from what you're paying for.
Get started
Get Microsoft 365 off your plate for good.
Book your free IT assessment. We'll review your tenant, your licensing, and your email security, flag what's costing you money or putting you at risk, and give you straight answers, no pressure, no obligation.
- (646) 719-0490
- info@setnomconsulting.com
- Response within one business day